CultureArk has a comprehensive customer support portal available to all subscribers to our digital archiving solutions. We have both sales and technical support teams to help with any problems that arise 24/7
You can reach our support team by email at: firstname.lastname@example.org
In the lower right of your screen, is our online support portal, there is live chat available to our clients that will enable them to chat to customer support to assist with sales and technical queries.
Please view our guide to Getting Started with ArkSuite at the link below.
Social Media is the fastest communications channel in business today. When your audience asks a question? - Fast response times matter. Real time alerts for you with SocialArk.
Never miss an opportunity to engage with your audience. Keep up with your audience’s questions on social media using SocialArk real time alerts.
Extra features in SocialArk allow you to set up alerts to monitor your social media accounts and send real time alerts to you when a member of your audience asks you a question.
How to Set up a Question Alert
Here you can monitor your accounts for an email alert when a question is asked on your social media accounts and set up email alerts.
To find out how to set up SocialArk to alert you to questions from your audience click here:
Dashboard - Quick Access to SocialArk Features
If you need any more information about any of this, let us know! Click the Schedule a Demo button or contact us directly and we'll help you determine your archiving needs.
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